Streamline Omni-Channel Communication to create leverage for your staff. Keep guests engaged and happy.
Work with our team to Design, Develop and Deploy workflows to create new ways to engage with guests while simultaneously creating leverage for your hard-working staff. ConnectionsGRP works with a Resort’s Technology stack, not replace it.
Text enable any lines used by the resort. Decrease wait times and engage with guests directly without requiring them to download any app.
ConnectionsGRP's intuitive platform is built for teams. Our AI can answer frequently asked questions to give your team the leverage it needs. Work with our team to design custom workflows for any property.
Administrators and managers can view all agent activity. Tailor it to your needs with customized groupings to make sure each guest's request is handled directly with the correct department.
“SMS, open rate was soared to over 90% with a response rate of more than 20%”.
“This new option for resorts and hotels will make secure communications between guests and staff even easier. With its integration into our feedback platform and our strong reporting component, the tool will be an additional valuable data point for learning more about what customers are lookin for and when”.